1510

Home Ownership Officer

Chatham, Kent
Negotiable
Built environment
Lola Balogun
  • Lola Balogun
  • Principal Consultant

Home Ownership Officer

Location: Kent
Salary: £36,700

Panoramic Associates is excited to announce a new opportunity to collaborate with a housing association, and we are currently seeking a dedicated Home Ownership Officer to join this Home Ownership team.

In this role, you’ll play a pivotal role in delivering comprehensive services to the Homeowners, encompassing income management, and addressing tenancy issues.

Your responsibilities will include:

  • Conducting annual reviews of leaseholder service charges in collaboration with Asset Management and other relevant teams, ensuring compliance with legislative and regulatory requirements, and furnishing annual accounts to all leaseholders.
  • Managing leaseholder service charge accounts, overseeing payment agreements, and monitoring arrears, including those related to shared ownership.
  • Offering support during the annual audit of service charge accounts.
  • Participating in leaseholder involvement meetings and community gatherings with customers and partner agencies.
  • Establishing payment arrangements and addressing customer inquiries promptly and efficiently.
  • Providing assistance for staircasing and home ownership sales processes.
  • Updating policies and procedures to align with legislative changes.
  • Generating reports and compiling statistics on all aspects of home ownership and income management.
  • Responding to solicitors’ inquiries regarding leasehold and shared ownership sales.
  • Advising other teams and facilitating Section 20 consultations, including preparing and dispatching necessary paperwork.
  • Handling arrears management and implementing arrears agreements effectively.

How to Apply:

If you find this opportunity intriguing or have any inquiries, I encourage you to reach out to me or Sean Cloherty (s.cloherty @ panoramicassociates.co.uk) .

Note: Even if this role doesn’t precisely align with your current aspirations, don’t hesitate to connect. We may have other thrilling opportunities that match your career goals.

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