Home Ownership Officer
- Lola Balogun
- Principal Consultant
Home Ownership Officer
Location: Kent
Salary: £36,700
Panoramic Associates is excited to announce a new opportunity to collaborate with a housing association, and we are currently seeking a dedicated Home Ownership Officer to join this Home Ownership team.
In this role, you’ll play a pivotal role in delivering comprehensive services to the Homeowners, encompassing income management, and addressing tenancy issues.
Your responsibilities will include:
- Conducting annual reviews of leaseholder service charges in collaboration with Asset Management and other relevant teams, ensuring compliance with legislative and regulatory requirements, and furnishing annual accounts to all leaseholders.
- Managing leaseholder service charge accounts, overseeing payment agreements, and monitoring arrears, including those related to shared ownership.
- Offering support during the annual audit of service charge accounts.
- Participating in leaseholder involvement meetings and community gatherings with customers and partner agencies.
- Establishing payment arrangements and addressing customer inquiries promptly and efficiently.
- Providing assistance for staircasing and home ownership sales processes.
- Updating policies and procedures to align with legislative changes.
- Generating reports and compiling statistics on all aspects of home ownership and income management.
- Responding to solicitors’ inquiries regarding leasehold and shared ownership sales.
- Advising other teams and facilitating Section 20 consultations, including preparing and dispatching necessary paperwork.
- Handling arrears management and implementing arrears agreements effectively.
How to Apply:
If you find this opportunity intriguing or have any inquiries, I encourage you to reach out to me or Sean Cloherty (s.cloherty @ panoramicassociates.co.uk) .
Note: Even if this role doesn’t precisely align with your current aspirations, don’t hesitate to connect. We may have other thrilling opportunities that match your career goals.
