Rethinking income management before the next contract locks it in

Join our one-hour interactive webinar to explore how LGR presents a rare opportunity to rethink payments and income management. 

Local Government Reorganisation is a lot of work and a lot of opportunity. New structures, new contracts, new decisions about systems that will stay with new councils for the next decade and beyond. 

Income management isn’t always top of mind in those conversations, but it shapes a significant amount. How quickly money is reconciled. How much sits in suspense. How much officer time goes into chasing what should be automatic. How confidently finance can report on this data.  

This session, delivered by Panoramic Associates in partnership with Tailwind Digital, is a chance to look at that properly, before short-term fixes and duplicated contracts get baked into the new organisations. While the technology is important, this session is ultimately about timing and strategic decision-making. 

What we’ll cover 

• What LGR actually means for finance systems and payment infrastructure 

• How enterprise open-source platforms reduce supplier lock-in and create a more resilient, future-ready income management approach 

• Practical ways to improve reconciliation, reporting and the citizen payment experience 

• How secure API integration with modern payment platforms such as GOV.UK Pay fits in 

We’ll also introduce Local Gov IMS: an enterprise open-source, modular income management platform built for UK local government, now being adopted by Burnley Council. 

“Our customers increasingly expect the same smooth, fast and intuitive payment experience they receive from major online retailers – Local Gov IMS will help us deliver that.” 

Rob Dobson, Chief Operating Officer, Burnley Council