Leasehold Services Lead
London
£62000 - £70000 per annum
Built environment
- Lola Balogun
- Principal Consultant
Leasehold Services Lead
Salary: £62,000 – £70,000 p.a.
Location: London
Contract: Full-time
Panoramic Associates is partnering with a London local authority to find an experienced Leasehold Services Lead. This position involves managing Housing Management Services for approximately 2,000 leaseholders within a diverse portfolio. You will work directly under the Head of Local Authority Housing and lead a dedicated team of five Leasehold Services Officers.
Key Responsibilities:
- Oversee resales, including preparing and managing Sellers Information Packs.
- Handle lease-related inquiries, enforce lease terms, and manage Anti-Social Behaviour (ASB) cases.
- Administer service charge collections, ensuring timely and accurate accounts management.
- Represent the local authority in cases brought to the First Tier Tribunal.
- Process applications for Lease Extensions, Collective Enfranchisement, Staircasing, and sub-letting for shared ownership properties.
- Maintaining compliance with relevant legislation, case law, and industry best practices.
Candidate Profile:
We are looking for a candidate who brings:
- Proven ability to manage leasehold properties, including Right to Buy (RTB), Shared Ownership, and Outright Sales portfolios.
- Strong knowledge of Section 20 consultations and a sound understanding of Shared Ownership Management.
- Ability to interpret leases accurately, explain complex information clearly, and interact confidently with leaseholders.
- Skilled in managing teams and maintaining detailed records, with an emphasis on compliance and customer satisfaction.
- Comfortable with spreadsheets, and a data-driven mindset to improve decision-making and reporting.
If this role aligns with your experience, or if you know someone who would be a great fit, please send an up-to-date CV to Lola Balogun at Panoramic Associates for a confidential discussion.
