Income Officer

  • Location

    Newham

  • Sector:

    Asset Management

  • Job type:

    Permanent

  • Salary:

    Up to £0.00 per annum

  • Contact:

    Sean Cloherty

  • Contact email:

    s.cloherty@panoramicassociates.co.uk

  • Job ref:

    BBBH78629_1653469862

  • Consultant:

    Sean Cloherty

Income Officer
Newham
£33,000
Permanent


My client is looking for an Income Officer that will be responsible for promoting a payment culture and managing the rent arrears process across all tenures.


The ideal candidate will have a good understanding of social housing issues, a demonstratable knowledge of best practice in income management and debt collection, and knowledge of Housing and Welfare Benefits.


The main role will consist of keeping debt levels within agreed targets for current and former tenants through the proper and effective management of rent/ service charge and sub accounts. The Income Officer will also be responsible for taking enforcement action in cases where legal and non-legal remedies are appropriate to control debt levels, ensuring that customers who have difficulty in paying their rent/service charge are offered appropriate advice and referred to relevant agencies offering welfare and debt advice.


If this sounds like something you would be interested in and you would like to hear more, please send an up-to-date copy of your CV .